Shipping & Refund Policy

If you need to return or exchange your order for any reason, we're here to help! You have 14 days from the purchase date to request a free return.

Return options:

- You can choose from:
- Store credit
- Exchange for another product
- Refund to the original payment method

Exceptions to the return policy:

- Discounted items are final sale and cannot be returned or exchanged.
- Products must be in their original packaging with tags intact.
- Returned items must not show visible signs of wear or use.

How to request a return?

- Reply to your order confirmation email specifying which items you wish to return.
- You’ll receive a prepaid return shipping label via email.
- Send the package back using the provided label.

Additional information:

- Refunds, exchanges, or store credits may take 3 to 7 days to process.
- International shipping fees apply to orders outside Spain.
- Customs fees for non-EU countries are the buyer’s responsibility.
- A restocking fee may apply in some cases.
- We do not accept returns of items damaged by the buyer. If the product is lost or damaged due to the carrier, the seller will process the refund.

If you purchased a product online or outside a physical store, you have the right to return it within 14 days without any justification.

For any questions, feel free to contact us at info@danniro.com. We're happy to help!